Therapeutic Support Worker Care Services

At Meli, we believe that the world can be made better through human effort. As a Therapeutic Support Worker within our Care Services team, you will play a vital role in supporting children and young people in therapeutic foster care to feel safe, supported, and empowered. This is a meaningful opportunity to contribute to positive, life‑changing outcomes for children and families, while working within a values‑driven, trauma‑informed organisation.

As a Therapeutic Support Worker – Care Services, you will:

• Provide flexible, day‑to‑day practical and emotional support to children and young people in therapeutic foster care, guided by individual care plans.
• Support children and young people to access educational, social, recreational and health appointments, as well as family contact, in line with their care goals.
• Deliver positive role modelling, behaviour support and skill building to promote resilience, development and emotional wellbeing.
• Work collaboratively with carers, caseworkers, families and external professionals to ensure consistent, strengths‑based and therapeutic support.

Position Details

• Full time, ongoing position
• 1 FTE working 38 hours per week
• $76,550 p/a + Super + Salary Packaging

What We’re Looking For

We value individuals who bring dedication, empathy, and expertise to their roles. To succeed in this position, you will have:

• Tertiary qualification (or undertaking) in Social Work, Youth Work, Community Services, Psychology, Welfare Studies or related field.
• Experience in working and building rapport with children and young people with complex needs/behaviours and ability to act as a positive role model/mentor.
• Demonstrated communication skills and ability to work as part of a diverse team, including staff and volunteer carers.
• Understanding of the impacts of trauma on children and young people and knowledge of trauma informed care/practice.

Why Work with Us?

At Meli, we offer more than just a job—we provide a platform to thrive, grow, and make an impact. Our Employee Value Proposition (EVP) includes:

• Supportive Culture: Join a values-driven organization that fosters collaboration and innovation.
• Career Growth: Access ongoing Learning & Development opportunities and clear pathways for progression.
• Financial Benefits: Enjoy salary packaging up to $15,900 per year, enhancing your financial well-being.
• Work-Life Balance: Benefit from flexible ways of working.
• Employee Wellbeing: Participate in employee-led Inclusion Working Groups, access confidential counselling via our Employee Assistance Program, and enjoy paid parental leave above the government scheme.
• Diversity and Inclusion: Be part of a team that celebrates diversity and actively supports individuals from all walks of life.

Join Our Commitment

Meli is committed to providing a child-safe environment. We have zero tolerance of any abuse or maltreatment of children. Our recruitment practices reflect our commitment to ensuring the safety and wellbeing of young people in our care.

Meli is proud to be an equal-opportunity employer. We actively encourage applications from Aboriginal and Torres Strait Islander people, individuals from culturally diverse backgrounds, LGBTQIA+ community members, people living with disabilities, and those looking to return to the workforce.

Our usual process includes a written application, a phone call and a panel interview, if you require adjustments to the recruitment process, please email us at recruitment@meli.org.au to discuss how we can best support you.

How to Apply

We’re excited to hear from you! Please submit your application, including a résumé and addressing the key selection criteria in the application form. Applications close 11:59pm, Friday 1 May 2026.

For more information about the position please contact Julia Archibald, Senior Therapeutic Case Manager on 0493 841 331.

Join Our Commitment

Meli is committed to providing a child-safe environment. We have zero tolerance of any abuse or harm of children. Our recruitment practices reflect our commitment to ensuring the safety and wellbeing of children and young people in our care. All employment with Meli is subject to reference checks, a satisfactory national (and international where relevant) police check, VIT Check (where applicable) and a current Working with Children Check prior to commencement of any paid or unpaid work and/or participation in any service or undertaking.

Meli is proud to be an equal-opportunity employer. We actively encourage applications from Aboriginal and Torres Strait Islander people, individuals from culturally diverse backgrounds, LGBTQIA+ community members, people living with disabilities, and those looking to return to the workforce.

Our usual process includes a written application, a phone call and a panel interview. If you require adjustments to the recruitment process, please email us at recruitment@meli.org.au to discuss how we can best support you.

Take the Next Step

If you’re ready to inspire change and make a lasting impact, click Apply Now and start your journey with Meli.

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