Team Leader Care Services

Lead a dedicated team making a meaningful difference in the lives of children, young people, carers and families.

As Team Leader Care Services, you will provide leadership, guidance and operational oversight across Home Based Care and Therapeutic Foster Care programs, ensuring services are child-focused, trauma-informed, culturally safe and outcomes-driven.

This is an opportunity to support practice excellence, strengthen service quality, and contribute to positive, lasting outcomes for some of the community's most vulnerable children and young people.

About the Role

As a Team Leader Care Services – Home Based Care & Therapeutic Foster Care, you will:

• Lead and coordinate Home Based Care and Therapeutic Foster Care programs, ensuring high-quality, child-focused and culturally safe service delivery.
• Provide leadership, supervision and practice guidance to caseworkers and senior practitioners, supporting effective case management and positive client outcomes.
• Oversee program performance, compliance, quality improvement and contractual requirements, ensuring services meet funding and regulatory obligations.
• Foster therapeutic, trauma-informed practice and collaborate with children, carers, families and stakeholders to promote safety, wellbeing and stability.

Position Details

• Full time, fixed term position until 26 February 2027
• 1 FTE working 76 hours per fortnight
• $125,021 p/a + Super + Salary Packaging

What We’re Looking For

We value individuals who bring dedication, empathy, and expertise to their roles. To succeed in this position, you will have:

• A tertiary qualification in Social Work, Psychology or a related discipline, with substantial experience coordinating and managing complex human services programs.
• Sound knowledge of relevant legislative, regulatory and funding frameworks, with demonstrated responsibility for supporting compliance within service delivery and operational practice.
• Proven experience providing leadership and supervision within complex service environments, including setting expectations, supporting accountability, and contributing to workforce capability and development.
• Demonstrated ability to coordinate service operations, implement organisational strategies, and develop systems and processes that support service quality, consistency and sustainability.
• Highly developed interpersonal and communication skills, with experience building effective internal and external relationships and preparing clear reports and advice to support operational decision‑making and continuous improvement.
• Demonstrated capability to contribute to service governance, risk management and quality improvement in line with organisational and funding requirements.

Why Work with Us?

At Meli, we offer more than just a job—we provide a platform to thrive, grow, and make an impact. Our Employee Value Proposition (EVP) includes:

• Supportive Culture: Join a values-driven organization that fosters collaboration and innovation.
• Career Growth: Access ongoing Learning & Development opportunities and clear pathways for progression.
• Financial Benefits: Enjoy salary packaging up to $15,900 per year, enhancing your financial well-being.
• Work-Life Balance: Benefit from flexible ways of working.
• Employee Wellbeing: Participate in employee-led Inclusion Working Groups, access confidential counselling via our Employee Assistance Program, and enjoy paid parental leave above the government scheme.
• Diversity and Inclusion: Be part of a team that celebrates diversity and actively supports individuals from all walks of life.

How to Apply

We’re excited to hear from you! Please submit your application, including a résumé and addressing the key selection criteria in the application form. Applications close 11:59pm, Wednesday 05 August 2026.

For more information about the position please contact Jo Dumesny, Manager Care Services on 0439 618 915.

Join Our Commitment

Meli is committed to providing a child-safe environment. We have zero tolerance of any abuse or harm of children. Our recruitment practices reflect our commitment to ensuring the safety and wellbeing of children and young people in our care. All employment with Meli is subject to reference checks, a satisfactory national (and international where relevant) police check, VIT Check (where applicable) and a current Working with Children Check prior to commencement of any paid or unpaid work and/or participation in any service or undertaking.

Meli is proud to be an equal-opportunity employer. We actively encourage applications from Aboriginal and Torres Strait Islander people, individuals from culturally diverse backgrounds, LGBTQIA+ community members, people living with disabilities, and those looking to return to the workforce.

Our usual process includes a written application, a phone call and a panel interview. If you require adjustments to the recruitment process, please email us at recruitment@meli.org.au to discuss how we can best support you.

Take the Next Step

If you’re ready to inspire change and make a lasting impact, click Apply Now and start your journey with Meli.

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