Policy Assistant

Looking to build your career in policy, governance or quality systems while you study?

This is a unique opportunity to step into a hands-on role where your work directly contributes to strengthening organisational quality, compliance, and continuous improvement. As a Policy Assistant at Meli, you’ll play an important role in supporting the development, implementation, and maintenance of policies and systems that guide how we deliver safe, consistent, and high-quality services to the community.

Working closely with the Quality and Risk team, you will gain practical experience across policy administration, audit preparation, research, and process improvement while developing highly transferable skills in writing, analysis, and organisational systems. This role is ideal for a detail-oriented and curious individual who enjoys working behind the scenes to ensure systems run effectively and is interested in building a future career in policy, quality, governance, or the community services sector.

As a Policy Assistant, you will:

• Support the administration, review, and implementation of organisational policies, procedures, and resources
• Assist with quality and continuous improvement activities, including audit preparation and maintaining registers
• Contribute to developing guidance materials, templates, and process documentation to support consistent practice
• Undertake research, data collation, and provide administrative support across governance and quality project

Position Details

• Part time, Fixed term position until 18 December 2026
• 0.2 FTE working 7.6 hours per week
• $76,550 p/a (pro-rata) + Super + Salary Packaging

What We’re Looking For

We value individuals who bring dedication, empathy, and expertise to their roles. To succeed in this position, you will have:

• Qualification in business administration, public policy, community services, project administration, or a related field, or currently working towards such qualification is desirable.
• Strong Microsoft Office skills, particularly in Word, Excel, Outlook, PowerPoint and Teams.
• Strong written communication skills, including preparing clear and accurate documents.
• Strong organisational skills and attention to detail.
• Ability to undertake research, collate information, and maintain accurate records.

Why Work with Us?

At Meli, we offer more than just a job—we provide a platform to thrive, grow, and make an impact. Our Employee Value Proposition (EVP) includes:

• Supportive Culture: Join a values-driven organization that fosters collaboration and innovation.
• Career Growth: Access ongoing Learning & Development opportunities and clear pathways for progression.
• Financial Benefits: Enjoy salary packaging up to $15,900 per year, enhancing your financial well-being.
• Work-Life Balance: Benefit from flexible ways of working.
• Employee Wellbeing: Participate in employee-led Inclusion Working Groups, access confidential counselling via our Employee Assistance Program, and enjoy paid parental leave above the government scheme.
• Diversity and Inclusion: Be part of a team that celebrates diversity and actively supports individuals from all walks of life.

How to Apply

We’re excited to hear from you! Please submit your application, including a résumé and addressing the key selection criteria in the application form. Applications close 11:59pm, Friday 5^th June 2026.

For more information about the position please contact Ben Reeve, Quality Systems Analyst on 03 5226 8900.

Join Our Commitment

Meli is committed to providing a child-safe environment. We have zero tolerance of any abuse or harm of children. Our recruitment practices reflect our commitment to ensuring the safety and wellbeing of children and young people in our care. All employment with Meli is subject to reference checks, a satisfactory national (and international where relevant) police check, VIT Check (where applicable) and a current Working with Children Check prior to commencement of any paid or unpaid work and/or participation in any service or undertaking.

Meli is proud to be an equal-opportunity employer. We actively encourage applications from Aboriginal and Torres Strait Islander people, individuals from culturally diverse backgrounds, LGBTQIA+ community members, people living with disabilities, and those looking to return to the workforce.

Our usual process includes a written application, a phone call and a panel interview. If you require adjustments to the recruitment process, please email us at recruitment@meli.org.au to discuss how we can best support you.

Take the Next Step

If you’re ready to inspire change and make a lasting impact, click Apply Now and start your journey with Meli.

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