Manager Therapeutic Services
Strong therapeutic services can change the course of people’s lives. Lead the teams, partnerships and service innovation that help individuals, families and communities move towards greater safety, wellbeing and opportunity.
As Manager Therapeutic Services, you will shape a diverse portfolio of therapeutic, counselling, financial wellbeing, intake and specialist support services. You will provide strategic and operational leadership that enables multidisciplinary teams to deliver safe, inclusive and evidence-informed support. By strengthening service quality, developing partnerships and responding to emerging community needs, you will help create meaningful and sustainable outcomes for individuals and families. As part of Meli’s organisational leadership, you will also influence strategy, support service innovation and build a culture grounded in accountability, inclusion and continuous learning
As a Manager Therapeutic Services, you will:
- Lead multidisciplinary teams to deliver high-quality, client-centred services that improve wellbeing outcomes.
- Shape responsive service models that reflect evidence, community needs and organisational priorities.
- Strengthen governance, quality and financial sustainability across the Therapeutic Services portfolio.
- Build influential partnerships that improve service integration and amplify community needs.
Position Details
- Full time, ongoing position
- Total remuneration package in line with experience
What We’re Looking For
We
value individuals who bring dedication, empathy, and expertise to their roles.
To succeed in this position, you will have:
- Relevant tertiary qualification in Social Work, Psychology, Counselling, Community Services, Human Services or a related discipline.
- Significant leadership experience in a community services, health, wellbeing or human services environment.
- Demonstrated experience leading multidisciplinary teams and developing a positive, high performing workplace culture.
- Proven ability to lead service delivery, strategic planning, service development and continuous improvement initiatives.
- Strong understanding of governance, quality, compliance, risk management and contractual requirements within a funded services environment.
- Demonstrated financial and resource management skills, including budget development, monitoring and accountability for service performance.
- Highly developed stakeholder engagement, partnership building, negotiation and influencing skills.
- Strong analytical, problem-solving and decision-making capabilities, with the ability to use data and evidence to inform service improvement and organisational outcomes.
- Demonstrated ability to lead organisational and service change in complex and evolving environments.
Why Work with Us?
At Meli, we offer more than just a job—we provide a platform to thrive, grow, and make an impact. Our Employee Value Proposition (EVP) includes:
- Supportive Culture: Join a values-driven organization that fosters collaboration and innovation.
- Career Growth: Access ongoing Learning & Development opportunities and clear pathways for progression.
- Financial Benefits: Enjoy salary packaging up to $15,900 per year, enhancing your financial well-being.
- Work-Life Balance: Benefit from flexible ways of working.
- Employee Wellbeing: Participate in employee-led Inclusion Working Groups, access confidential counselling via our Employee Assistance Program, and enjoy paid parental leave above the government scheme.
- Diversity and Inclusion: Be part of a team that celebrates diversity and actively supports individuals from all walks of life.
How to Apply
We’re excited to hear from you! Please submit your application, including a résumé and addressing the key selection criteria in the application form. Applications close 11:59pm, Sunday 4th October 2026
For more information about the position please contact Jayne Paulka, Manager Access & Family Safety on 0438 466 087.
Join Our Commitment
Meli is committed to providing a child-safe environment. We have zero tolerance of any abuse or harm of children. Our recruitment practices reflect our commitment to ensuring the safety and wellbeing of children and young people in our care. All employment with Meli is subject to reference checks, a satisfactory national (and international where relevant) police check, VIT Check (where applicable) and a current Working with Children Check prior to commencement of any paid or unpaid work and/or participation in any service or undertaking.
Meli is proud to be an equal-opportunity employer. We actively encourage applications from Aboriginal and Torres Strait Islander people, individuals from culturally diverse backgrounds, LGBTQIA+ community members, people living with disabilities, and those looking to return to the workforce.
Our usual process includes a written application, a phone call and a panel interview. If you require adjustments to the recruitment process, please email us at recruitment@meli.org.au to discuss how we can best support you.
Take the Next Step
If you’re ready to inspire change and make a lasting impact, click Apply Now and start your journey with Meli.
Full Time, Ongoing
Job no: IOAP60828
Location: Gordon Avenue
Closing Date: 11:59pm, Sunday 4th October 2026