Case Support Worker Care Services

Are you passionate about supporting children and young people to feel safe, connected and empowered? Meli is seeking a compassionate and reliable Support Worker – Care Services to provide practical, strengths‑based support to children and young people in out‑of‑home care or receiving targeted care services. This is an opportunity to make a meaningful difference by promoting stability, wellbeing and positive developmental outcomes in everyday moments.

About the Role

As a Support Worker – Care Services, you will:

• Provide flexible, day‑to‑day practical support and supervision to children and young people in line with their care plans.
• Support children and young people to access educational, social, recreational and health appointments, as well as family contact.
• Act as a positive role model by building trusting relationships, supporting behaviour regulation, and fostering resilience and self‑esteem.
• Promote safety, stability and consistency while responding calmly and appropriately to challenging or crisis situations as they arise.

Position Details

• Multiple casual position
• $38.74 - $41.53 p/h + Super (based on qualifications, skills & experience)

What We’re Looking For

We value individuals who bring dedication, empathy, and expertise to their roles. To succeed in this position, you will have:

• Tertiary qualification (or undertaking) in Social Work, Youth Work, Community Services, Psychology, Welfare Studies or related field.
• Experience in working and building rapport with children and young people with complex needs/behaviours and ability to act as a positive role model/mentor.
• Demonstrated communication skills and ability to work as part of a diverse team, including staff and volunteer carers
• Ability to respond appropriately and with calmness to crisis situations
• Ability to work flexible work hours – allowing for early pickups and late drop offs
• Victorian Driver’s license
• Understanding of the impacts of trauma on children and young people and knowledge of trauma informed care/practice.

Why Work with Us?

At Meli, we offer more than just a job—we provide a platform to thrive, grow, and make an impact. Our Employee Value Proposition (EVP) includes:

• Supportive Culture: Join a values-driven organization that fosters collaboration and innovation.
• Career Growth: Access ongoing Learning & Development opportunities and clear pathways for progression.
• Financial Benefits: Enjoy salary packaging up to $15,900 per year, enhancing your financial well-being.
• Work-Life Balance: Benefit from flexible ways of working.
• Employee Wellbeing: Participate in employee-led Inclusion Working Groups, access confidential counselling via our Employee Assistance Program, and enjoy paid parental leave above the government scheme.
• Diversity and Inclusion: Be part of a team that celebrates diversity and actively supports individuals from all walks of life.

Join Our Commitment

Meli is committed to providing a child-safe environment. We have zero tolerance of any abuse or maltreatment of children. Our recruitment practices reflect our commitment to ensuring the safety and wellbeing of young people in our care.

Meli is proud to be an equal-opportunity employer. We actively encourage applications from Aboriginal and Torres Strait Islander people, individuals from culturally diverse backgrounds, LGBTQIA+ community members, people living with disabilities, and those looking to return to the workforce.

Our usual process includes a written application, a phone call and a panel interview, if you require adjustments to the recruitment process, please email us at recruitment@meli.org.au to discuss how we can best support you.

How to Apply

We’re excited to hear from you! Please submit your application, including a résumé and addressing the key selection criteria in the application form. Applications close 11:59pm, Thursday 30 April 2026.

For more information about the position please contact Tahlia Wilson-Hansen, Senior Caseworker Targeted Care Packages on 0413 828 077.

Join Our Commitment

Meli is committed to providing a child-safe environment. We have zero tolerance of any abuse or harm of children. Our recruitment practices reflect our commitment to ensuring the safety and wellbeing of children and young people in our care. All employment with Meli is subject to reference checks, a satisfactory national (and international where relevant) police check, VIT Check (where applicable) and a current Working with Children Check prior to commencement of any paid or unpaid work and/or participation in any service or undertaking.

Meli is proud to be an equal-opportunity employer. We actively encourage applications from Aboriginal and Torres Strait Islander people, individuals from culturally diverse backgrounds, LGBTQIA+ community members, people living with disabilities, and those looking to return to the workforce.

Our usual process includes a written application, a phone call and a panel interview. If you require adjustments to the recruitment process, please email us at recruitment@meli.org.au to discuss how we can best support you.

Take the Next Step

If you’re ready to inspire change and make a lasting impact, click Apply Now and start your journey with Meli.

Position description Apply now

Share